Unable to reload Pro Version
Moderator: Gurus
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- Posts: 2
- Joined: Sun Nov 06, 2022 7:08 am
Unable to reload Pro Version
I purchased the Pro version yesterday and had 2 mm Icons on my screen .I deleted one but it was the Pro icon. I now cant reinstall it without paying for it again. Any suggestions ? Thanks
Re: Unable to reload Pro Version
You should be able to install from the App store with the same Google account it was purchased with. Did you uninstall it though, or just remove the icon?
Note that both apps will need to be installed.
Note that both apps will need to be installed.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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- Posts: 2
- Joined: Sun Nov 06, 2022 7:08 am
Re: Unable to reload Pro Version
When I try to reinstall it from the App store it is asking for £3.99 again. Yes I uninstalled it .
Re: Unable to reload Pro Version
Retried 5 times on 3 devices that shared same google account and had no issues installing MMA pro on any of them both from Windows (eg. Push Install) or from Play Store on devices itself.Brendan3943 wrote: ↑Mon Nov 07, 2022 10:32 am When I try to reinstall it from the App store it is asking for £3.99 again. Yes I uninstalled it .
Try to push install directly on PC browser from this link https://play.google.com/store/apps/deta ... l=en&gl=US I get Install button and then select device which I want to push installation.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts