Error message [#20931]

Get answers about the current version of MediaMonkey 5

Moderator: Gurus

Richard127
Posts: 92
Joined: Wed Dec 26, 2007 7:07 pm

Error message [#20931]

Post by Richard127 »

Hi. After a recent update (though not sure if it's the cause), I'm getting an error message when exiting MM5. It seems to be only after viewing the visualiser (Milkdrop 2) in the main viewing window (where the album art shows).
I'm getting the following error after exiting MM5:
Image
Lowlander
Posts: 56871
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Error message

Post by Lowlander »

Which Build (Help > About) is this happening on?
Richard127
Posts: 92
Joined: Wed Dec 26, 2007 7:07 pm

Re: Error message

Post by Richard127 »

Sorry Lowlander, meant to include that.

Windows 11 Home
MM5 2024.0.0.3021

Although this was happening on the previous update.
Lowlander
Posts: 56871
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Error message

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
Richard127
Posts: 92
Joined: Wed Dec 26, 2007 7:07 pm

Re: Error message

Post by Richard127 »

Thanks Lowlander, I've done that.
Ludek
Posts: 4984
Joined: Fri Mar 09, 2007 9:00 am

Re: Error message

Post by Ludek »

Post Reply